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Meet Susan MorrisSusan Morris photo

Susan V. Morris has expertise in the market research and analysis, marketing, branding, and sales strategies of hotels, tourism destinations, residential communities, and office products. What makes Susan’s work unique is the way she:

  • Applies a cross-functional approach: draws upon a background in business, sociology, marketing, and organizational development.
  • Uses comprehensive methodology: ferrets out information and data, blends it into a clear and concise business strategy and then packages it to ensure both internal and external buy in.
  • Offers international experience: has introduced brands in multiple countries. Susan was raised in Canada and has worked in five countries.

Susan is known for being both a Visionary and a “Make It Happen” leader. Her clients consistently commend her for:

  • Offering originality
  • Having a commitment to excellence in everything
  • Having integrity and follow through
  • Having contagious energy

Prior to becoming a Principal of The NewHeight Group, Susan held the following positions:


VP, Brand Strategy and Marketing, HQ Global Workplaces

Developed branding and marketing concept for flexible workplace solutions. Launched global chain of fully staffed business centers for use on a short or long term basis. Merged 500 centers in 17 countries.

Principal, Renaissance Leadership

Held responsibility for business development and service delivery. Provided corporate leadership development consultation to CEO’s and senior management of Fortune 5000 companies.

Executive, Marriott International

Spent 13 years with Marriott in brand management, marketing, national accounts, and sales. Specific positions included:

  • VP, Brand Strategy, Sales and Marketing, Marriott Conference Centers
    Responsible for rolling out the brand that provides dedicated full-service meeting environments
  • National Account Executive, Marriott National Accounts
    Responsible for Global Accounts such as IBM and Hewlett Packard
  • Director of Sales and Marketing for multiple Marriott Hotels

Earlier in her career, Susan held positions with the Canadian Pacific and Savoy Hotel chains. She is co-author of the textbook, Hospitality Sales: A Marketing Approach.

More about Susan:


Clients Say …

Our annual strategic planning retreat was a huge success because of Susan’s thoughtful preparation and superb facilitation skills. Susan quickly earned the trust of our key executives, and her energy level and enthusiasm proved to be contagious.

    —Chris Bruch, President
    Donohoe Hospitality Services

What amazed us most was Susan’s ability to harness the many and varying opinions of our diverse member volunteer base and actually come up with a working plan that appealed to all. Anyone who can keep frogs in an open wheelbarrow has my respect and support!

      —Thierry G. Roch, Executive Director
      Historic Hotels of America | Preferred Hotel Group

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